Privacy Policy

Last updated: July 2026

At Tickmere, we are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information.

1. Information We Collect

Name, email address, and contact details when you place an order or contact us
Billing and shipping address
Payment information (processed securely — we do not store card details)
Browsing behaviour on our website via cookies

2. How We Use Your Information

To process and fulfil your orders
To communicate with you about your order or enquiries
To send marketing communications (only with your consent)
To improve our website and customer experience
To comply with legal obligations

3. Legal Basis for Processing

We process your data on the basis of contract performance, legitimate interests, legal obligation, and consent where applicable, in accordance with the EU General Data Protection Regulation (GDPR).

4. Data Sharing

We do not sell your personal data. We may share data with trusted third parties such as shipping carriers and payment processors solely to fulfil your order.

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

6. Your Rights

Under GDPR, you have the right to access, correct, delete, or restrict the processing of your personal data. To exercise your rights, please contact us.

7. Cookies

We use cookies to enhance your browsing experience. Please see our Cookie Policy for full details.

8. Contact

For privacy-related enquiries, please contact us.